Friday, November 15, 2019

Driving License Renewal Experience - Clifton Branch, Karachi

Preparation
Keep Original CNIC, Original Driving License, 1 Photocopy of CNIC, Change, and that’s it! No need for looking around for (illicit) support or worrying about the right connection. 

Step 1: Token – 5 minutes
Enter the building, cross the security check – no need to stop, and go to Room # 2 directly. Rooms are visibly marked. In the room, go to the fist counter on the left to get the token slip after showing your CINC/Copy. There was a short queue – 3 people ahead of me. Check your CNIC number carefully on the token. My license was yet to expire so I asked if renewing it now was ok, the answer was affirmative. After one month of the expiry, surcharge applies. 

Step 2: Data Entry – 10 minutes depending upon the queue
At the immediate next counter, give your personal details on the screen, when your token number is called or displayed, same as NADRA process. Be vigilant as display screens were not working and they were announcing it by shouting only – Room for Improvement. Give Original Driving License, CNIC Photocopy, and Token to the staff at counter, they will give it all of those back to you along with a small restaurant-slip like printed fee challan including all types of fee, one window.

Step 3: Fee Payment – 5 minutes, no bribes! 
The adjacent counter was occupied by the National Bank staff – where there was a lousy guy, not rude though, who got bothered while talking someone on his mobile phone. Interestingly, there was a sign saying Mobile Phone not allowed within premises! Anyways, pay the amount mentioned on your slip. I paid 1720 (1713 was the exact amount without making fuss for the return, which looked normal) for 5 Years in-time renewal Car+M/Cycle. No commission or rishwat (bribe) asked so far. Fee Schedule here: https://ccptraffickyc.pk/fee.htm 

Step 4: Photo – 5 minutes
Smile at the next Counter for the photo :-) 

Step 5: Medical – 10 to 15 minutes
Now go to the other “new” building for Medical, which is located on far right in the building.  Give your token and payment slip. Staff there will have a typical eyesight with a Doctor sitting who did not interact. In the meantime, other staff will stamp/sign your token or payment slip. 

Step 6: Plastic Cover – 5 minutes
Go to Room # 3 with token, payment slip, Original Driving License, and CNIC Photocopy only to find out that you will need a plastic cover for the Original Driving License, which is available at the Photocopy khokha right beside Room # 3 for Rs. 20. This was the only amount I paid above the official fee. I had a 50 Rupees note, asked for the change, which the photocopier guy obliged normally against my expectation and previous experiences! Before that, at the counter of Room # 3, I insisted to the staff that I already have a plastic case (credit card one) which I could use but he said they need that specific plastic cover available at the photocopy shop since it can be stapled.

Step 7: Final Receipt – 10 minutes
Go to Room # 3 again, not inside though. Give the bunch of 4 items mentioned above at the counter and wait for the person inside to print out the form. Staff at the counter will torn the lower portion of the printed page as receipt.

Step 8: License Delivery – 1 week
Renewed license would be delivered through TCS to the mentioned address as per the new rule, fees (Rs. 38) already included in the challan paid at National Bank counter. At the last counter it is also clarified that it has been done on the direction of the Prime Minister! I couldn’t understand why the same is not delivered then and there. The whole system is now way better than it used to be in the past, and if they deliver the new card right away, it will make it more convenient to citizens.

Timing mentioned above are subject to how many people are there before you in the queue. It was not crowded when I visited – 3 people ahead of me and 3 behind me. Due to significant improvement in the turnaround time, I believe it does not get crowded usually. 

Parking
I parked the car on main Hatim Alvi Road in front of Lyceum, along with other parked cars. No-one came to collect the parking charges. From there it was 200-300 meter walk to the Driving License Branch Building.